2SLGBTQIA+ Health Navigators
Accessing healthcare is confusing…we’re here to make it simple and stress-free
Finding it overwhelming or challenging to navigate health care and wellness services?
You are not alone.
Many folks in the 2SLGBTQIA+ community struggle to access safe, relevant, and adequate care. Often the care is there and available, but navigating how to cut through the red tape and get to it can be stressful and time-consuming - especially on top of everything else that you have going on.
Worrying about what questions to ask, figuring out which forms to fill out, wondering about whether you are choosing the right options, or scheduling appointments can be overwhelming.
That’s why we’re offering a 2SLGBTQIA+ Health Navigator service for our queer and trans community. Our Health Navigators are here to support you in accessing the care you need and the information you are looking for so that you can make decisions that fit your life.
Services we offer:
We take a patient-centred approach to supporting our community members and we will work to build a team of support around you.
Our Health Navigator is available to support:
2SLGBTQIA+ community members who would like additional support when accessing/navigating healthcare or other social services
We are also available for accompaniment to appointments
Health care providers searching for additional supports for their patients
we can also provide advice and training to better serve the 2SLGBTQIA+ community
Family members, loved ones, and caregivers of 2SLGBTQIA+ community members
Our Clinical Health Navigator is available to support:
2SLGBTQIA+ community members who are in need of mental Health Support with counselling sessions
Appointments are available for Sexual Health Consultations
All Yukon communities can access support for health navigation. The Health Navigators are currently based in Whitehorse, but they can meet with folks outside of Whitehorse via online, phone, or email. If you are from a community other than Whitehorse and require in person assistance, let us know in advance; We will do our best to accommodate you with the resources and capacity we have.
Services for 2SLGBTQIA+ community members
Services for health care providers
Services for family members, loved ones, and caregivers
2SLGBTQIA+ community members
We are here to support you in accessing care, obtaining health documentation, finding and connecting with healthcare providers, walking through and understanding the options available for gender-affirming care, and more.
Whether you are looking for information or a friendly advocate to accompany you to appointments, we are here to help.
General Support for 2SLGBTQIA+ folks
This service is for 2sLGBTQIA+ folks who have general questions about accessing different services within the Health System and community resources, want accompaniment to appointments, need medical care and don’t know where to go, and other such inquiries.
2SLGBTQIA+ folks who are new to the Yukon
This service is for 2sLGBTQIA+ individuals who have recently moved to the Yukon. We can help you understand provincial healthcare coverage, eligibility, and the necessary steps to secure healthcare for you and your family. This might include: accessing a Health Care Card, finding medical services in your area, registering to lists to find a primary care provider, accessing mental health support, understanding what is covered, etc.
Information and referral pathways for gender-affirming care
We can support individuals and family members in understanding the steps and the referral pathways at every stage in accessing Gender-Affirming care, including hormone therapy, gender-affirming surgery, and legal transition.
Sexual Health Consultation and Mental Health Support
This service is available for 2SLGBTQIA+ individuals who are in need of supplementary Mental Health support. Our Clinical Health Navigator is available to fill any gaps in your regular mental health services.
Sexual Health Consultation is available by appointment with our Clinical Health Navigator. They are here to provide a confidential and sex positive space for any questions you may have relating to your sexual health.
Health Care Providers
Healthcare workers are the backbone of the healthcare system. With this comes the demands of high workloads and the need to constantly stay up-to-date on the ever-changing world of healthcare. It can be challenging to understand all the various options for care and how to support your patients in their health journey.
We’re here to support you by being your partner in knowing about what gender-affirming care is available, educating your patients on what they need to know to safely access care, connecting your patients to peer support, and being a resource to help you provide care that meets the needs of your 2SLGBTQIA+ patients.
Family members, caregivers, and loved ones
Family support and acceptance is associated with greater self-esteem, social support, and better mental and physical health for queer and trans folks. We are here to help guide you to be a stronger support for your loved one, access a safe space to better understand their journey, and access your own support to take care of yourself as a caregiver.
How to access our Health Navigation services
Booking an appointment to meet with our Health Navigators is easy!
Visit the online booking portal.
Select the appointment type that matches your needs.
Select the date and time that fit your schedule.
Complete the intake form on the online platform. This will provide us with a general understanding of your needs and prepare for our intake.
Add the appointment to your calendar, or turn on calendar integration so that it adds it for you.
Have some questions before you book an appointment? Looking for resources and don’t need an appointment? You can reach the Health Navigator by email at healthnavigator@queeryukon.com.
It's important to remember that the Health Navigator is not a healthcare provider. Our goal is to help you understand and navigate the options available to you and support you in getting what you need to make informed decisions. We can not, however, provide healthcare advice or diagnoses.
Thank you to our funders
Queer Yukon’s Health Navigation services are made possible with the financial support of Yukon Government Health and Social Services.
